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Partner Success Portal

Everything you need to promote BBB Accreditation to your members.

Your Partner Success Hub

Thank you for partnering with the Better Business Bureau! This hub was designed to make it simple for you to share the value of BBB Accreditation with your members.

Here, you’ll find everything from ready-to-use marketing materials to messaging guides and branding resources—all in one easy-to-navigate place.

Use the quick links at the top to explore everything now available to you!

Team sitting around a table

Getting Started Checklist

Activate your Partnership

Start strong and ensure your team is equipped, and your members can start benefiting from BBB Accreditation right away.

Review your Activation Kit

This is a Google Doc sent to you from Heidi at the start of your Partnership. It has all the details of your specific agreement.

Attend BBB 101 Training

If you haven't scheduled this yet, please email Heidi.payne@thebbb.org. This training will teach you how to explain BBB Accreditation benefits to your members.

Announce your Partnership

Sharing your new partnership builds credibility and excitement. Use these ready-to-go tools to spread the word, engage your members, and position your organization as a trusted advocate for ethical business practices.

Tell the press

Use this easily edited Press Release template to make an announcement to your local media outlets.

Access the template

Email your members

Professionally written emails to share the news with your members and staff.

Email templates

Post on social media

Social media graphic templates with prewritten captions for easy posting on Instagram, Facebook and LinkedIn.

Access the template

Review assets for print

Download a PDF one-pager of why businesses choose Accreditation. Print out rack cards for your next member meeting.

Download the assets

Refresh your own BBB Accreditation

Lead by example. Make sure your own BBB Accreditation is up to date so you can confidently speak to the value it brings. A refreshed BBB profile builds trust with your members and reinforces your commitment to integrity.

Update your BBB Profile

Review and verify your business information. Add recent photo and videos!

Login here

Stay Connected

Stay connected with us! Join our newsletter and ollow us on social media:

SmartBusiness Newsletter
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Exec team standing together.

We're excited to have you as a partner

BBB is committed to fostering this relationship and adding value to your members through BBB Accreditation.

If you have any questions, don't hesitate to reach out. We are here to help!

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BBB Partnerships

If you have additional questions, please visit our FAQ page or email Heidi.payne@thebbb.org.